FAQ
About the B. brand.
At B. the clean’ic®, we don't just create premium skincare: we honor black skin.
Each treatment is an act of healing, a tribute to our complexions, our roots, our truths.
Because we were tired of hearing that our skin was “too this, not enough that.”
So we created powerful, natural formulas, made for us, by us.
Not to “correct” our skin, but to celebrate it, enhance it, affirm it.
B. is a gentle and clear answer to years of neglect in the skincare industry.
It is the mirror of a proud, conscious, demanding community.
Each bottle tells a piece of our story, and empowers every drop.
You don't choose B. by chance. You choose B. when you decide to love your black skin without complexes. With pride.
And we are here to help you. Every day. With sincerity. With gentleness. With excellence.
What is the return policy?
Our goal is for every customer to be completely satisfied. If you are not, please let us know and we will do our best to process a return up to 14 days after purchase, with a full and immediate refund.
When will I receive my order?
We work very quickly to ship your order as soon as possible. Once your order has been shipped, you will receive an email with more information. Delivery times vary between 2 and 6 business days, depending on your location in the EU, USA, United Kingdom.
Where are B. products manufactured?
Our products are manufactured in the United States in Charlotte, North Carolina. We carefully select our formulations to ensure that our products are of the highest quality.
How much is shipping?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before checkout.